C-26, r. 81 - Code of ethics of the members of the Ordre des conseillers en ressources humaines et en relations industrielles agréés du Québec

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60. A member must promptly follow up on any written request made by a client, whose purpose is to take back a document entrusted to him by the client.
A member shall indicate in the client’s record, where applicable, the reasons to support the client’s application.
O.C. 381-98, s. 60.